March 16, 2021
Now that vaccines are becoming increasingly available, we’re hearing from more and more of you that you’ve been fully vaccinated. We think that’s awesome! Along with this, we’ve gotten some questions about if we will allow fully vaccinated clients into the building.
Unfortunately, vaccinated individuals may still be able to pass the virus to unvaccinated people. To protect our staff, we will remain exclusively curbside until our team is fully immunized. We’re working through that process now, but it will take some time for our entire team to be protected.
We appreciate your continued patience. We will keep you posted as we move closer to reopening the building. We’re looking forward to it as much as you are! Though we feel like we’ve mostly got curbside down to a science by now, we’re very eager to be able to meet with you face-to-face and start to get back to normal. As always, any questions or concerns can be emailed to us at [email protected], or you can call 269-381-1570.
January 1, 2021
Due to the public health situation, for the protection of our clients and staff, all visits will be curbside for the foreseeable future. When you arrive for an appointment or to pick up medications or food, please call us from the parking lot. We will interact with you over the phone and, if your pet has an appointment, will care for your pet inside our building while you wait in the car. We know this is inconvenient in many ways, but we are doing everything we can to make curbside visits as efficient and easy as possible. As soon as we can safely reopen our building to the public without endangering the health of clients and our team, we will do so. We appreciate your patience and kindness as we continue to navigate these crazy times. Our priority will always be providing excellent care for your pets while minimizing heath risks to you and our staff.