July 1, 2020
Due to the public health situation, for the protection of our clients and staff, all visits will be curbside for the foreseeable future. When you arrive for an appointment or to pick up medications or food, please call us from the parking lot. We will interact with you over the phone and, if your pet has an appointment, will care for your pet inside our building while you wait in the car. We know this is inconvenient in many ways, but we are doing everything we can to make curbside visits as efficient and easy as possible. As soon as we can safely reopen our building to the public without endangering the health of clients and our team, we will do so. We appreciate your patience and kindness as we continue to navigate these crazy times. Our priority will always be providing excellent care for your pets while minimizing heath risks to you and our staff.
We would also like to remind you that we are still playing catch up and our appointment calendar is typically very full for 3-4 weeks in advance. If your pet needs a routine visit, please plan to contact us several weeks in advance of any due dates to reserve your appointment. For sick and injured pets, please contact us and we will do our best to fit your pet in or advise you how to proceed if we are unable to do so. It is very hard for us to not be able to schedule appointments as quickly as we normally can. In order to ensure all our patients get our full attention and care during their appointments, we are often truly at capacity for appointments but will do our very best to provide assistance however we can. Thank you for understanding.